GoTrack EZ GPS Vehicle Tracking System
Pros:
- Robust reporting includes features not found in all competitors (ex. tampering, speeding, and after-hours movement)
- Updates every minute (more often than most)
- Includes iPhone and Android apps
- Records 6 months of history
- Plugs into vehicle’s OBD-II port (no installation)
- Unit is transferrable (can be sold to others)
- Good customer service and support
- Can coordinate multiple vehicles/users
Cons:
- None reported
Review
The GoTrack EZ is one of the most consistently positively reviewed vehicle GPS tracking unit on the marketplace. It plus directly into the OBD-II port of a vehicle (every car produced after 1996 has such a port) and keeps contract track of where that vehicle is located. The GoTrack EZ updates location a minimum of once per minute, which is more often than many competitors (several update every 15 minutes unless instructed to do otherwise).
The information kept by the GoTrack EZ can be accessed via web, cell phone, or smartphone app (both iPhone and Android apps include real-time mapped reports of vehicle location). Users can use these apps or the GoTrack website to find out not only the exact location of a vehicle, but also its direction and speed.
GoTrack EZ also offers a number of email/text alerts when the unit senses certain behaviors. Like many competitors, the GoTrack EZ will alert users when the vehicle arrives at or leaves a certain location. This is popular for parents keeping track of teenage drivers; for example, alerts may be requested whenever the vehicles arrives at or leaves home, school, work, a friend’s house, etc. This unit also provides tampering alerts that could indicate attempted theft. The unit can also alert users if the vehicle is moved after a certain time of day or if it exceeds a certain speed. These two are alerts not found in many of the GoTrack EZ’s competitors.
Customers praise the GoTrack EZ for its easy installation, which they report lives up to the manufacturer’s promises. The unit is simply plugged into the OBD-II port. Users then call the company’s 800 number. Their unit is then activated and their receive login information for the GoTrack website. Customers report a high level of satisfaction with GoTrack’s customer service representatives, who they report are helpful and knowledgeable about the product and its installation.
There is no long-term contract required for the GoTrack EZ, but like similar products it does require a subscription service to support the web-based tracking features. With a one year bundle, the service comes out to $16.67/month (as of 10/7).
Customers report high satisfaction with the performance of the GoTrack EZ as well as interactions with the company. There are no known customer complaints about the GoTrack EZ.
Bottom line: The GoTrack EZ GPS tracker has a solid reputation for superior performance and helpful customer support. The unit is simple to install and requires no battery. Reports include exact location, speed, and direction of travel; users can also get updates about leaving/arriving at a specific location, exceeding a certain speed, and operating outside of certain hours. Data can be accessed via web, cell phone, and smartphone; this product requires subscription service beyond the cost of the unit itself.